IT Operating Model Transformation
Domain : Digital Transformation
Industry : Chemical Engineering and Manufacturing
Challenge
Fragmented and sub optimized IT organization, not aligned to a common vision and strategy.
Approach
Reorganize the IT function within APAC as a Shared Service Centre, with full alignment to overall organizational goals driven by a Unified IT strategy focused on Simplification, Operational Excellence and Cost Optimization.
Outcome
The organizational transition, along with the new governance was implemented over a period of 6 months successfully. The result was:
-
A simplified organizational design with clear roles and accountability
-
New governance facilitating transparent and quick decision making
-
People capability and development plans put in place to drive the new organizational demands
-
Transparency on IT performance via unified reporting on Key Metrics
-
Cost optimization and transparency on IT spend
